Explicit field mapping
Translate the operating model into an ERP configuration that people can actually use.
ERP implementation and customization
Bring your operations into a coordinated system.
Translate the operating model into an ERP configuration that people can actually use.
Project valueQuoted to scopeNo payment before scope agreement
DeliveryAgreed with your quoteScoped after discovery; after brief, access and approvals
Your first milestoneInspect the interfacesA useful review point before the next stage
Agree the source of truth
Safe retries and reconciliation
When two systems disagree, the integration needs a rule. We map fields, events and ownership before writing code so reconciliation is not an afterthought.
Documented operational ownership
Documented mappings and responsibilities make the connection easier to maintain.
In our clients’ words.
“Great Contractor! Simply WONDERFUL!”
“If you need someone reliable and trustworthy, ICM Tech. are the people you want to hire for your needs.”
“ICM Technologies did a fantastic job on my project.”
WHAT YOU RECEIVE
Your ERP implementation and customization project, clearly defined.
Businesses connecting ecommerce, finance, CRM, ERP, shipping or other operational tools.
Process mapping
Describe the trigger, each decision and the expected output, with clear approval boundaries. Exceptions are routed to a named owner instead of repeatedly retrying a business action without oversight.
Configuration or customization
Configure the agreed environment and named functionality, with ownership and access recorded. A staging or controlled release is used where feasible, followed by the specified functional checks and a documented rollback route.
Training and rollout
Rehearse the change with representative data, agree the freeze or cutover window and list the rollback conditions. Live changes wait for the required access, backups and acceptance checks.
Scope and requirements
Implementation begins with clear process ownership and data readiness.
Any additional work is scoped and priced for your approval.
THE DELIVERY PATH
From your brief to the finished work.
Follow the preparation, review and delivery stages for this service.
Inspect the interfaces
Confirm API access, plans, objects, volumes and source-of-truth rules.
Agree the mapping
Document directions, triggers, conflicts and exception behavior.
Build and validate
Test success, failure, duplicates and representative record samples.
Release with monitoring
Provide operating notes, alerts and an agreed support boundary.
What is included?
Includes Process mapping, Configuration or customization and Training and rollout. Implementation begins with clear process ownership and data readiness.
What if the vendor has no public API?
We assess approved export or integration options. We do not promise a connection that the platform cannot support.
Can the integration move historical records?
Backfilling is scoped separately from ongoing synchronization, including volumes and reconciliation checks.
Who supplies API access?
Your business supplies authorized accounts or delegated access through secure onboarding. Do not send API secrets in the inquiry form.
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YOUR NEXT LEAP STARTS HERE
Ready to put ERP implementation and customization to work?
Share the change you want to make. We will help turn it into a clear, practical project.