AI receptionist setup
Capture routine inbound enquiries after hours and give callers a clear route to your team.
- 20% upfront to get started
- SAR 744
- Total cost
- SAR 3,720
- Estimated delivery
AI receptionists & voice
Keep the conversation moving.
Help callers reach the right information, booking or person through a defined voice workflow. We plan the language, integrations and escalation rules around the service your team can support.
THE APPROACH
Design the handoff as carefully as the conversation
Clarify which calls the assistant can handle and how it routes exceptions. Review sample conversations before the experience reaches customers.
Clear escalation rules
Booking-aware conversations
Test calls before launch
CHOOSE YOUR STARTING POINT
AI receptionists & voice
Compare each service by its outcome, deliverables and estimated timing.
AI appointment booking by phone
Help callers find a suitable appointment and confirm the next step without duplicating calendar work.
- Total cost
- Custom quote
- Estimated delivery
- Agreed with your quote
AI lead qualification by phone
Collect the information your sales team needs before routing an inbound enquiry.
- Total cost
- Custom quote
- Estimated delivery
- Agreed with your quote
Contact-center and IVR modernization
Replace rigid phone menus with a carefully scoped conversational experience and human fallback.
- Total cost
- Custom quote
- Estimated delivery
- Agreed with your quote
Consented outbound voice workflows
Automate permitted reminders or follow-up without treating every phone number as marketing consent.
- Total cost
- Custom quote
- Estimated delivery
- Agreed with your quote
Multilingual voice assistants
Handle common enquiries in selected languages with language-aware routing and review.
- Total cost
- Custom quote
- Estimated delivery
- Agreed with your quote
Call transcription and CRM summaries
Turn conversations into structured follow-up notes rather than another manual admin task.
- Total cost
- Custom quote
- Estimated delivery
- Agreed with your quote
Voice agent monitoring and improvement
Review real failure patterns and improve scripts, knowledge and handoffs over time.
- Total cost
- Custom quote
- Estimated delivery
- Monthly service
Nothing exact? Tell us what you are trying to achieve and we will help you find the right service.
Applicable tax and the full payment schedule are confirmed before payment. Delivery dates assume a complete brief and ready access; reviews or missing access can move the date. Business-day schedules exclude weekends and configured non-working dates.
FROM BRIEF TO HANDOVER
Know what happens next.
Map real enquiries
Provide business hours, FAQs, booking rules and the person or queue for escalations.
Shape the conversation
Review the script, tone, pronunciations and handoff behavior.
Connect and test
Run test calls through the booking, lead capture and transfer paths.
Launch and review
Agree monitoring responsibility, usage charges and an initial tuning window.
In our clients’ words.
“He advised me on things I didn’t even know about!”
“They are very professional and they take their time on their work to provide you the best possibilities for your project.”
“ICM did a great job, on time and within specified budget.”
YOUR NEXT LEAP STARTS HERE
Not sure which option fits? Tell us what you are trying to achieve.
Share the change you want to make. We will help turn it into a clear, practical project.